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enterprise management trainee

Apply to Management Trainee and more! to a disability, you may use this Interview. Remember a few such situations and how you diffused them and turned things around. Distance, Sort Order CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. Based on your research, how does the company treat customers? Search for a job category, location or both and click “add.”. The three A’s of customer service can help diffuse the difficult situation: Admit - that there was an issue that you are working on to get it resolved. Join us as a Management Trainee, put in the effort, and growth, development and promotion opportunities will be yours for the taking. We zijn er voor u tijdens COVID-19 NIEUW! Knowing their line of business or industry, what can be some examples of difficult customers? 145 vacatures bij Enterprise voor een Management Trainee. For example, I know that people tend to be frustrated when they feel neglected and unimportant. Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. 35 miles Now think about the times you had to help a customer. alternative email address to contact us about your interest in What's important is to find a weakness that you have overcome or something that is not related to the position for which you are applying. At Enterprise, we believe that's true. Ascending Pick 3 key skills that make you great at your work (your Key Selling Points). Hello, my name is Natalie Price. Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace. The first year is fully structured and mapped out in front of you, which for me was great as I knew what I was working towards. With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. All qualified applicants will receive Join us as a Management Trainee, put in the effort, and growth, development and promotion opportunities will be yours for the taking. Once you’ve selected all of your areas of interest, click “subscribe” to set up email alerts. Showing you have compassion and empathy for customers is always the best way to answer the question. How have you applied these skills? Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate. People skills are highly valued in every company, and even so much more so in a company that deals with difficult customers occasionally. According to our research, hiring managers at Enterprise looking to fill Management Trainee role ask soft skills interview questions 2.7x more frequently than for other roles: 1. Tell me about a time when you've resolved a problem for a frustrated customer top question. How would the situation ideally be resolved? What do you know about the possible kinds of feedback you will be receiving? Fortunately, Mr. Simon is here to help! This can be a specific problem related to your job or a higher-order issue across the organization. Analyze your experience by types of tasks, by type of environment, type of feedback, level of responsibility and stakes? Date Posted Pick an example relevant to the position you are aiming for. Make sure you describe the positive outcome both for the customer and the company. For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges. For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code. But more importantly, they want to see your resiliency and determination. Using what you found about the company, choose one of your examples that fits best with the company standards and share your story. What personal and professional qualities do they value? Indeed.com estimated this salary based on data from 441 employees, users and past and present job ads. Look back on everything you’ve done in your life, job, and career so far. How you handle a disgruntled customer can make the difference between closing a sale and failing to do so. Free interview details posted anonymously by Enterprise interview candidates. And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes. This list does not include technical or factual questions. BHello, my name is Natalie Price. Try to find out what they need in terms of problem resolution. 3,598 Enterprise reviews. Positive attitudes lead to positive outcomes. 5 miles Based on what you know about the company and the job description, why are you interested in the position you are applying for? Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. Or are they heavily automating and cutting staff? Tell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal. What was the critical factor in a successful resolution of the situation? This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company. And now that many interviews are conducted remotely via ZOOM or other online platforms, there are also mistakes that are specific to video interviewing. Read online reviews and any other available information. And when you join us as a Management Trainee, you'll get the support you need to become one of our future leaders. AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. 3,747 Enterprise Management Trainee interview questions and 3,081 interview reviews. Try to be concise and stay within 1-2 minutes. However, always remember to frame your answers in terms of how the company addresses these issues. Want to build your leadership skills and check off items on your career to-do list? Fortunately, it’s also a great opportunity to turn a big challenge into a great accomplishment. It is generally NOT a good idea to say something like: “Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”. We’ll empower you to experience, explore and thrive. For each of them, think about: How would you describe your approach, or what lessons have you learned? This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. Abby is an Assistant Manager at Enterprise in a neighborhood rental location. The typical Enterprise Management Trainee salary is £21,077. If you have the right management, you are able to get promoted quickly. This question gives you a good opportunity to showcase your Key Selling Points (e.g. Let’s say you are applying for a UX designer position for a brand-new product. Read our blog post to learn more about how to answer this question. If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly. Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation. Be creative, this list is not exhaustive. have any difficulty using our online system and you need an accommodation due Research the company (website, social media, etc) to learn about the company culture. Mr. Simon invites you to join the Work Search Buddy Network that supports both individuals seeking their next job role and working professionals. Make sure that you select a difficult work situation where you were not the cause. However, if you are happy just where you are and want to further your current skills, that is also fine as long as there is a growth path for you that can be imagined and described. Frame your story in terms of your STAR method: S - What was the Situation?T - What was your Task?A - What Action did you take?R - Talk about the Results. Tell me about a time when you had to work with a difficult or disruptive person. Customers are the lifeblood of any business. or another social media platform). Worked for over a year as a management trainee and amassed a good knowledge-base of how to run an Enterprise location including driving sales hiring firing and administrative duties. Abby is a Management Trainee at Enterprise in a neighborhood rental location. There are some typical mistakes people tend to make during their job interviews that prevent them from shining their best, and even irritate the interviewer to make them dislike the candidate, whether consciously or not. job title, keywords. Want to be the future of Enterprise Holdings? Have you worked with a difficult or disruptive person? If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move. 15 miles This question lets the interviewer know how well you think on your feet and how great your customer service skills are. It’s your chance to show that in tough times you turn to your inner strength and possess skills to find the right solutions. Look back on your experience. Well, here’s your chance. Can you give an example? Want to be the future of Enterprise Holdings? Enterprise Rent-A-Car Jobs. That is what drives you to do your best each day. CTell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal. Customers are the lifeblood of any business. What gives you a sense of accomplishment when you can look back on and say "I achieved that"? Give an example that demonstrates that your approach to resolving customer frustrations is in line with the company policies. Where. At Enterprise, we believe that's true. customer and business partner is important. Which one of the following answers do you consider to be good customer service? Update (April 3, 2014): Jennifer Empey has since been promoted to Branch Manager of an Enterprise location, while Jacqueline Cohen Kennedy is getting ready for her Management Qualification Interview. What are your approaches to resolving conflicting situations at work? As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. People skills are highly valued in a company. Start with recalling a few examples of real obstacles you coped with. They are also looking for your ambitions to fit the career path opportunities related to the position you are applying for. As an artificial being, his undeniable benefits include: .display-none{display:none}.mobile-svg .st1{fill:#dcebee}.mobile-svg .st1,.mobile-svg .st2{display:inline}.mobile-svg .st3{fill:none;stroke:#10109b;stroke-width:5;stroke-linecap:round;stroke-linejoin:round}.mobile-svg .st4{fill:#10109b}.mobile-svg .st5{fill:#00c9ff}.mobile-svg .st6{fill:#fff}.mobile-svg .st7,.mobile-svg .st8{fill:none}.mobile-svg .st8{stroke:#10109b;stroke-width:3;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10}.mobile-svg .st10,.mobile-svg .st9{display:inline}.mobile-svg .st9{opacity:.2;enable-background:new;fill:#79521e}.mobile-svg .st10{fill:#f0eae1}.st11{opacity:.3;enable-background:new}.mobile-svg .st11,.mobile-svg .st12{display:inline;fill:#d5b894}.mobile-svg .st13,.mobile-svg .st14,.mobile-svg .st15{display:inline;fill:#79521e}.mobile-svg .st14,.mobile-svg .st15{fill:#9b9b9b}.mobile-svg .st15{fill:#fff}, Placing the customer on hold for too long, Paying close attention to the customer’s complaint in an attempt to solve their problem, Asking the customer to repeat their complaint many times, Directing the customer to your website instead of resolving the issue yourself. Motivation is what we use to drive ourselves forward to complete tasks and bring results. How would you handle a customer with difficult behavior? Take a quick quiz and check if you’re ready to answer this question at your next job interview: Customers are often frustrated by what they perceive as poor service especially when they are on the phone. Let’s be realistic, this is one (although definitely shouldn’t be the first) of the drivers. 25 miles What are their standards for treating customers? This estimate is based upon 250 Enterprise Management Trainee salary report(s) provided by employees or estimated based upon statistical methods. A disgruntled customer generally just needs someone to listen to them. A free inside look at company reviews and salaries posted anonymously by employees. What are their standards for treating customers? It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally. You could mention a situation in which you had to write an article on short notice because your coworker failed at the last moment to complete the assignment. Think carefully about the company and what they are looking for. A question like this asked in an interview, may be an indication that difficult customers, or other difficult stakeholders, may indeed be something that you will probably encounter in this company, and it is important for the interviewer to know that you will be able to handle this challenge with good grace. I have trouble saying “no” when a colleague asks for help and I have my own work to finish. You’ll be given real responsibility – and be expected to own it. Relevancy Moving from university to a full time job is a big step but with Enterprise’s management programme you are able to start straight away in a business environment with a lot of responsibility. You probably had to solve many problems daily at work. Describe a time when you had to overcome a significant obstacle on a job. The interview process moves very quick through the different stages (there were 3 stages for me). Be enthusiastic. 50 miles. This question is designed to help the interviewer discover what type of problem-solver you are. I am passionate about building agile work culture and delivering results. For example, one of our clients admitted that he is not very good at public speaking and that he has recently become a member of Toastmasters International to improve. I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare. AIf the customer is rude and obnoxious, answer in kind and show him that he cannot push you around. As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. Define yourself professionally in one statement. As a Management Trainee, you will be. Add the extra “A” - Ask for the customer's contact information so you can update them on any progress on their issue. Talk through your problem-solving process and show how you can think on your feet. I am 33 years old. status and will not be discriminated against on the basis of disability. Enterprise Rent-A-Car Jobs. Try to find a source of excitement in the current position as well, otherwise, you may be doing yourself a disservice by applying to a position you will find boring in 2-3 months. This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused. Listen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. When you research the company, try and find out what kind of challenges they are facing. What was the outcome? My name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well. What have you learned about how the employees value each other? These three Enterprise employees were eager to share their experiences as Management Trainees and explain why they love working at Enterprise. Radius What. (And believe me, checking your phone while speaking with such a customer is definitely NOT a good idea). Look back on your experience. Financials: what is the salary range that makes you feel comfortable and respect yourself? Join Enterprise Rent-A-Car as a Management Trainee and you will learn all the skills you need to progress in your career. It is important to show how you can manage difficult personalities. city, state, country. Click here to download the pdf file with the 10 common mistakes people make during the interview, and what you can do to avoid them: This page has been updated on August 21, 2020. an Equal Opportunity Employer. DHi Mr. Simon, my name is Dorothy Hanson. However, always remember to frame your answers in terms of how the company addresses these issues. If it were you on the serving side of the table, what would you do differently? Think of the company's standards and ideals and connect those with your skills and qualifications. It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills. What kinds of tasks will you be responsible for? How can you make things better and WOW the customer? Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car How did the company benefit from your decisions? Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. Vacatures; ... Enterprise. How did you exceed expectations? If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit. Descending. What do you think? Think about the time you were a customer, how were you treated and how could your experience have been made the best? If it's a customer, how did you turn things around and made a customer happy?If it's a coworker, how did you diffuse a tense or difficult situation? Management Trainee salaries at Enterprise can range from £4,084 - £202,270. You don't have to be alone in your job search! What is the level of stakes in this role? Do you have strong people skills, are you good at. Why do hiring managers ask this question? If the customer is rude and obnoxious, answer in kind and show him that he cannot push you around. You were short of time but worked extra hours to prepare the article successfully and on time. What was the project or task you were trying to accomplish? Showing you have compassion and empathy for customers is always an excellent way to answer the question. Hi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. One methodology for diffusing a difficult situation is called “the triple A” approach: If it is a customer, it would add that extra touch if you added another "A" to your approach by Asking for the customer's contact information so you can update them of any progress on their issue. What motivates you? BListen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. If you Most of our full-time entry-level employees get their start in the renowned Enterprise Rent-A-Car Management Training or Management Internship programs. Can you take those feelings and apply them to specific moments from your life and past work experiences? Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement. If you have the right management, you are able to get promoted quickly. Management Trainee Jobs. Enterprise Holdings is proud to be Will meeting deadlines, learning new things, finding a way to solve problems or overcoming a challenge inspire you and make you want even more? This question belongs to a family of behavioral, or even more precisely, reflective questions. Home View All Jobs (1,793) Results, order, filter 868 Jobs ... Management Trainee, you’ll start learning our business from day one while based out of one of our ... Management Trainee. Free interview details posted anonymously by Enterprise interview candidates. Radius Tell me about a time when you went out of your way to satisfy a customer. Experienced Enterprise Management Trainee has recently relocated and is seeking a similar position with Enterprise in the New Parkland area. As a Management Trainee, you will be. That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension. Do you prefer independence, or being part of a team? Try to give some numbers to support your statement. Think of the company's ideals and connect those with your skills and qualifications. I am 33 years old. On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you! Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position? Have you worked with a difficult or disruptive person? Use the triple A of diffusing a difficult situation: If it is a customer, it would add that extra touch if you "Ask" for the customer's contact information so you can update them of any progress on their issue. Free interview details posted anonymously by Enterprise interview candidates. Average Enterprise Holdings Management Trainee yearly pay in the United Kingdom is approximately £20,710, which is 10% below the national average. job title, keywords. This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Training and Development | Jobs and Careers at Enterprise At Enterprise Rent-A-Car we pride ourselves on our promote-from-within culture, which wouldn't be possible without award-winning training and development. Be careful how you respond to this question. Presumably, you are interested to grow professionally. They say great leaders aren't born, they're made. Apply on company website Save. Sort Criteria We’ll empower you to experience, explore and thrive. Learn more about her Enterprise story. With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare. Save job. Learn more about her Enterprise story. Management Training. While it is good to be honest and open, it will not help you to put yourself down. Which of the following would be the best answer: BI have trouble saying “no” when a colleague asks for help and I have my own work to finish. Tell me about a time when you've resolved a problem for a frustrated customer, Describe a time you went above and beyond for a customer. What are your drivers? Here’s how you can approach it. What do you know about the salary they can possibly offer? Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! How do they resolve customer issues? How comfortable are you with the drivers the company can offer, comparing to those of your own? We'll give you real responsibility from your first day, empowering you to get valuable, real-world experience. Do they have any specific standards and policies? Do you have certain principles, or methodology, to deal with difficult people? Location Date Updated Job CategorySelect a Job CategoryAccounting and FinanceAccounting InternshipAirportAutomotive and TransportationBus DriverCall CenterCar WashCustomer CareCustomer ServiceDriverEntry-LevelFacilities ManagementFinance and AccountingInternshipITLegalMaintenance MechanicManagement TraineeMarketing - User ExperieneMechanicNational AlamoOffice AdministrationRental OperationsSalesTruck MechanicWork from Home. You are involved in all aspects of the business. It’s high time to remember them. Want to build your leadership skills and check off items on your career to-do list? Take a long look at the job you’re applying for. If you aren’t really excited about the position you are applying for and you demonstrate this lack of enthusiasm, the interviewer may conclude that you are not a good fit for the current position. What complaints have you seen that can give you a hint of some of the challenges associated with customer service? They want to get a sense of your personality. Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes. Let’s say, you are applying for a blog writing job. Are you high on emotional intelligence? It is important that the weakness you decide to talk about is not one that will prevent you from performing the job for which you're applying. Make sure to show that you remained positive when overcoming a hurdle at work. Try to define your principles or approach. What steps did you take to address the issue? However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position. 3,740 Enterprise Management Trainee interview questions and 3,074 interview reviews. Enterprise Management Trainee Salaries. This is a tough question because you’re forced to talk about a difficult time with a complete stranger. What did you do to make that experience unforgettable for him? They do not want to hire someone who will quit when encountering difficulties, whose focus will be elsewhere, or who will just waste their time. Well, here’s your chance. Pick those that have a match and give some examples. The interviewer wants to see whether you are reflective about yourself, whether you are ambitious and strive to grow as a professional, whether you like to learn and develop your skills. Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general. Hi Mr. Simon, my name is Dorothy Hanson. Of one of your areas of interest, click “ subscribe ” to set up email alerts designer... Present job ads pick those that have a match and give some numbers to support statement... Difficult personalities greatest challenge is previously worked as an accountant in retail, but it actually requires matter... Know that people tend to be concise and stay within 1-2 minutes to! Writing job trouble saying “no” when a colleague asks for help and I have previously worked as an accountant retail... Information on indeed.com Enterprise Management Training or Management Internship programs experience that them! Overcoming a hurdle at work an Assistant Manager at Enterprise in a neighborhood rental location behavioral! Asking it yourself long before the interviewer discover what type of problem-solver are. Lives, if this is your opportunity to demonstrate your people skills to find the right solutions per year applying! Frustrated customer this list does not include technical or factual questions and on time, the more you... By types of tasks will you be responsible for, in my view practice so! What do you consider to be alone in your career full-time entry-level enterprise management trainee get their start in the Enterprise. Path opportunities related to your inner strength and possess skills to handle such situations, and more their in! Think about the times you turn to your inner strength and possess skills handle. Your answers in terms of problem resolution van Enterprise most challenging for many people industry! Feet and who is resilient when facing challenges have two children and I love playing billiards and travelling a! Was the critical factor in a successful resolution of the challenges associated with service. Family of behavioral, or methodology, to deal with difficult customers occasionally how could enterprise management trainee have... To specific moments from your first day, empowering you to put yourself down both for the is... 'Ve overcome a significant obstacle on a job that pays well have my own work to finish as the... Simon invites you to do your best days that made them the best best each day Points... Experiences as Management Trainees company/department are, where my skills and qualifications Trainee Enterprise. Can think on your career day one while based out of one of our neighborhood branches your each... To work with a complete stranger showing that you love collaborating and accomplishing big things as a Management Trainee report... Each day experience can help you to join the work search Buddy network that supports both seeking! Ask for the customer in my view contact information so you can update them any! Miles 35 miles 50 miles click “ subscribe ” to set up email alerts you what. Our full-time entry-level employees get their start in the United States makes about $ 52,066 per year us! Trainee, you had to overcome a weakness by motivating yourself and learning a new skill grow. Culture and delivering results some of the business frustrated when they feel and! Handle such situations and how you can manage difficult personalities with your and. Be perfect either for help and I am looking for a blog writing.. Be responsible for have the right Management, you ’ ll empower you to be and... Are the most challenging for many people real obstacles you coped with also... Yourself down things as a Management Trainee salaries remember to frame your answers in of. Serious self-examination ; you should be asking it yourself long before the interviewer does based. Current needs in the renowned Enterprise Rent-A-Car as a part of a enterprise management trainee an excellent way to answer this may... Big things as a Management Trainee salary report ( s ) provided employees. Trainee yearly pay in the position you are aiming for will you be responsible for a problem for job. You great at your work ( your Key Selling Points ) disruptive?... ; you should be asking it yourself long before the interviewer does customer top question Franklin! They 're made our blog post to learn about Enterprise Holdings employees about working as Management! To set up email alerts serious self-examination ; you should be asking it yourself long before the know. That teaches them how to run a business, empower teams and provide excellent face-to-face service! Trainees enterprise management trainee explain why they love working at Enterprise Holdings is proud to be concise and relevant answer to... From day one while based out of one of the challenges associated customer... Difficult or disruptive person the issue, NJ Just now be among the first 25.. Employees, users and past and present job ads big things as a Management position. Say `` I achieved that '' or a higher-order issue across the organization the. Dorothy Hanson when facing challenges look back on and say `` I achieved that '' I achieved that '' difficult. Is Andrew Franklin, I am 28 years old, and even so much more so in a....

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